El Dorado Police Records Portal
El Dorado police records are held by the El Dorado Police Department for every call for service, arrest, and crash inside the city. The city sits in Union County. Records requests follow the Arkansas Freedom of Information Act. Response time is three business days in most cases. This page covers how to find and request El Dorado police records, the fees charged, the online tools the city uses, and the contact info for the records division that processes each request.
El Dorado Police Records Overview
El Dorado Police Records Division
The El Dorado Police Department is at 402 North West Avenue, El Dorado, AR 71730. Chief Kenneth Hickman. The main phone is (870) 881-4800 (Front Desk/Records). Records are open 8:00 a.m. to 4:00 p.m., Monday-Friday. Records staff handle incident reports, accident reports, arrest records, and FOIA requests for the city. El Dorado police records are public under the Arkansas Freedom of Information Act with the usual exemptions for ongoing investigations and juvenile files.
Dispatch/Report a Crime: (870) 863-4141. Detective Division: (870) 881-4810 (M-F 8-4). 51 sworn officers, 14 civilian employees. Divisions: Administration, Patrol, Criminal Investigations, Criminal Apprehension. Specialized units: S.W.A.T, Bomb Technicians, Canine Officers. Federal task forces: U.S. Marshals' Fugitive Apprehension, FBI Render Safe, FBI Internet Crimes Against Children (ICAC). Union County Sheriff at 250 American Road, (870) 864-1970. For the most up-to-date El Dorado police records process, call ahead or check the department's website. Walk-in requests work for basic records. Longer or more complex requests may need a written form with a case number, date, and names of the parties.
Standard FOIA copy fees apply.
How to Request El Dorado Police Records
A clear El Dorado police records request speeds things up. Give the subject's full name, date of birth, date and time of the incident, location, and the case or report number if you have it. You can drop off a request at the records counter, mail it in, or use the online portal if the city runs one. Under Arkansas Code § 25-19-105, the custodian has three working days to reply. Proof of Arkansas residency may be asked up front.
Fees for El Dorado police records follow the actual cost of reproduction. Plain copies usually run $0.25 per page. Certified copies cost more, often $2 to $5 per document. Audio and video records may carry a per-hour staff fee if redaction takes time. If the estimated cost will top $25, the city can ask for prepayment under § 25-19-105(d)(3)(A)(iii). The El Dorado FOIA portal is at www.eldoradopolice.org.
Note: Case numbers and incident dates help the El Dorado records clerk pull the right file fast. Broad or vague requests slow down the reply.
El Dorado Police Records Portals
El Dorado keeps online portals that help the public find police records. The screenshots below show the main resources and where they live online.
The Arkansas Public Index is another way to reach El Dorado court case records tied to arrests. Source: arkansas.thepublicindex.org.

The Public Index and CourtConnect both cover Union County Circuit Court cases, searchable by name and case number.
El Dorado Accident and Crash Reports
Accident reports taken by El Dorado police are public under Arkansas law. Most city departments charge a small fee for a copy. For crashes taken by the Arkansas State Police on an interstate or state highway inside city limits, the state holds the central crash file at crashreports.ark.org. Reports are ready about ten business days after the crash. The fee is $10 for drivers and owners, $25 for third parties.
Many Arkansas cities also use BuyCrash run by LexisNexis for online crash report downloads. Select Arkansas, then the city police department, then search by report number or driver last name plus date. Insurance adjusters and attorneys often use the same portal. Have the report number on the exchange-of-information slip the officer gave you.
El Dorado FOIA Rules
Arkansas FOIA is codified at Arkansas Code § 25-19-105. The requester must be a citizen of Arkansas under § 25-19-105(a)(1)(A). The custodian has three working days to respond. Records open to the public include arrest logs, incident reports, accident reports, mugshots, warrants served, and jail bookings. Exemptions include ongoing investigations under § 25-19-105(b)(6), juvenile records, undercover officer identities, and concealed handgun license data.
The Attorney General's FOIA Handbook is the go-to guide for Arkansas records requests. It lives on the AG's site at arkansasag.gov. Call the FOIA Hotline at 1-800-482-8982 if a El Dorado records request is not answered on time. If the city denies a El Dorado police records request, you can appeal to the district or circuit court where the records are held.
Most routine El Dorado police records are released after a simple review. Sensitive information such as victim names in sex offense cases, social security numbers, and minor personal data is redacted before release. Juvenile records and sealed cases are not released under state law.
Union County Police Records
El Dorado sits in Union County. For arrests made by the Union County Sheriff's Office in unincorporated areas outside El Dorado, records live with the sheriff, not the city. The county runs its own jail and inmate roster. See the Union County police records page for the sheriff's contact info, FOIA process, jail lookup, and court record links.
Court cases tied to El Dorado arrests end up with the Union County Circuit Clerk once formal charges are filed. You can search the same cases online for free through Arkansas CourtConnect. Search by party name, case ID, or case number to see charges, hearing dates, motions filed, and final disposition. The Arkansas Public Index is a second way to reach the same case data.
El Dorado Background Checks
El Dorado residents can ask for a local criminal history check at the city police records counter. That local check pulls from El Dorado Police Department files only. For a full Arkansas check, use the Arkansas State Police online background system at cbc.ark.org or the ARCH public portal at ark.org/asp/arch. Name-based state checks are $22. ARCH searches are $24 each.
For national coverage, the Arkansas State Police Identification Bureau runs FBI fingerprint-based checks. Fill out ASP Form 122 and include payment with a signed release from the subject. The state sex offender registry is maintained by the Arkansas Crime Information Center. Public search is free by name, address, ZIP code, or county.
El Dorado Jail and Inmate Records
Most people arrested in El Dorado are booked into the Union County jail rather than a city lockup. The county sheriff runs the detention center for the whole county. The jail roster usually posts online with booking date, charges, bond amount, and mugshot. Family members can call the sheriff for inmate status updates and visitation rules.
For inmates who move to state custody after sentencing, the Arkansas Department of Corrections inmate search is the next stop. The file updates each Monday and works by ADC number, name, age, race, county, facility, or offense. Victim notifications work through VINELink at vinelink.com for both state and county transfers.
El Dorado Police Records Tips
A few things speed up a El Dorado police records request. Bring the case number or incident number if you have it. Give the full name of everyone involved. List the date, time, and address of the incident. If an officer gave you a business card at the scene, the name and badge number help the records clerk pull the file.
Closed-case records are usually released within a few business days. Older El Dorado records may take longer if they sit in the archive. Some specialized files such as internal affairs records or use of force reports have extra review before release. If a El Dorado police records request is denied, you can appeal to the district or circuit court, and the appeal is usually fast.
Nearby Cities with Police Records
Other Arkansas cities near El Dorado have their own police records pages on this site. Pick a city below for local records info.